Office Accounting Administrator and Backup CCR - KC's 23 1/2 Hour Plumbing

Location: Palm Springs, CA
Date Posted: 09-18-2017
Are you looking to be part of a best-in-class company that is highly respected in the Palm Springs, CA area? Where each day is busy and challenging but we find ways to lift each other up and laugh. Do you value professionalism and punctuality? Then you are a candidate for KC's 23 1/2 Hour Plumbing®.

If you are an individual who takes pride in your work, wants to work with a team of like-minded employees and enjoys making customers smile, you are a match for our team. Opportunity for Office Accounting Administrator and Backup CCR is now available at our main office in Palm Springs, California. Our service area includes Palm Springs, Cathedral City, Palm Desert, Indio, La Quinta, Rancho Mirage, Bermuda Dunes, Thousand Palms, Desert Hot Springs, Indian Wells and White Water.

Growth Means Opportunity
KC's 23 1/2 Hour Plumbing is growing. Our compensation and benefits plan is very competitive. We provide training and development to ensure your success.

  • Five years office accounting and administration experience including accounts payable, accounts receivables, account reconciliation, credit card processing, collections, payroll processing, cash management and financial statements. 
  • Financial analysis and management reporting. Predictive analytics acumen and experience is helpful.
  • Advanced skills in accounting software and Microsoft Office suite.
  • Effective and professional communication skills.
  • Leadership skills.

Position Overview
The Office Accounting Administrator and Backup CCR serves in a key role for KC's 23 1/2 Hour Plumbing Services team. The position is responsible for the smooth management of accounting and administrative duties. The incumbent ensures all daily office accounting operations and administrative functions are completed proactively in a manner that allows KC's 23 1/2 Hour Plumbing to operate efficiently and effectively. To be successful, this position requires an understanding of all areas of the business, a determination for follow through on details and have an ability to shift focus as interruptions happen and priorities change. This position reports to the general manager. Key stakeholders include the GM, other managers, vendors and employees.

Key Accountabilities As Office Accounting Administrator:
  • Ensure all accounting and finance tasks are completed accurately and in a timely manner.
    • Ensure receivables are coming in on-time and report to the general manager when they are not.
    • Enter credit card transactions. Enter monthly depreciation.
    • Make balance sheet journal entries.
    • Produce accounting and business reports based on established schedule.
    • Distribute overdue accounts receivable report to GM per an assigned calendar schedule.
    • Issue financial statements.
    • Calculate variances from the budget and report significant issues.
    • Prepare deposits for bank delivery and follow through on banking functions (deposits, etc.). Record all cash receipts.
    • Perform reconciliations.
    • Reconcile all bank accounts upon receiving statements.
    • Conduct reconciliation against balance sheets.
    • Reconcile all payable invoice statements.
    • Provide information to external accountant.
    • Drive the maintenance of an orderly accounting filing system. Perform audits as needed to ensure no missed details (financial, insurance, data capture, etc).
  • Demonstrate leadership skills to ensure organizational success
    • Demonstrate leadership and creativity skills in a manner that supports the company’s culture of continuous improvement, policies and ethics, business growth and builds trust and collaboration.
    • Maintain positive vendor relationships and ensure the company's credit worthiness.
    • Provide backup to CSR/Dispatch duties to ensure operational smoothness and customer satisfaction.
  • Perform administrative duties that ensure we keep the business running.
    • Support marketing tasks.
    • Order and pick up office supplies.
    • Ensure computer and phone systems are in working order
As Backup CSR:
  • Ensure all customer calls are positively, cheerfully and professionally handled. Ensure communications between the office, Techs and the customer are flowing smoothly with minimum confusion.
  • Ensure 100% of all service calls are assigned and dispatched to the proper technician in a timely manner
  • Proactively research client files (computer and paper) to schedule annual VIP Club member maintenance calls and identify new business.

Physical Requirements
  • Lift up to 20 lbs.
  • Able to speak clearly.
Keywords: Office Manager, Bookkeeper, Office Administrator, Accounting Manager, Accounting Supervisor, CCR, Customer Care Representative, Dispatch, Client Care Representative, CSR, Customer Service Representative
Carl Nielson
HR Partner
Please contact me with any questions:
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