Apprentice Residential Service and Repair Plumbing Technician

Location: Palm Springs, CA
Date Posted: 05-13-2017
Keywords: Plumber, Entry level plumber, apprentice, plumbing apprentice, residential service technician

Are you looking for a career that matches your ability to problem solve and work with your hands to build and fix things? Do you enjoy people? Do you like to hold yourself accountable for results and learn new things?

Are you looking for an employer that cares about your success and is doing the right things to be a trusted, best-in-class company that is highly respected in the Palm Springs, CA area? Then you could be a candidate for KC's 23 1/2 Hour Plumbing®.

Do you value professionalism and punctuality? If you are an individual who knows you have potential, wants to work with a team of like-minded co-workers and genuinely enjoys being an expert and providing quality service to others, you may be a match for our team. Opportunities for Entry Level Service and Repair Plumbers serving primarily the residential market are now available in the Palm Springs, California area. Our service area includes Palm Springs, Cathedral City, Palm Desert, Indio, La Quinta, Rancho Mirage, Bermuda Dunes, Thousand Palms, Desert Hot Springs, Indian Wells and White Water.

Growth Means Opportunity
We're not looking short-term and you shouldn't be either. KC's 23 1/2 Hour Plumbing is on a planned growth track. Over the next ten years, we will be growing market share significantly, adding Technicians and support staff and promoting from within. Our compensation and benefits plan is very competitive. We provide training and development both internally and through the best tech schools in the nation. Going forward, our supervisory roles will be filled from within the ranks. Advancement opportunities will be here as we grow. Development will be provided to ensure your success in your current role and future roles - on an ongoing basis. Not interested in managing people in the future? We'll still need your experience, abilities and work ethic. Your continued learning, knowledge and experience will be recognized and compensated as you develop.

  • HS diploma or GED and two years of community college or equivelant
  • Solid work references from previous supervisors, managers and co-workers
  • Strong demonstrated interest in residential service and repair plumbing as a career
  • Mechanical aptitude, interest in becoming an expert
  • Self-directed with strong self-management skills and personal accountability
  • Effective and professional communication skills
  • Enjoy working with people and providing excellent customer service

1. Communication and Collaboration
  • Effectively communicate one-on-one with the home owner and staff in a manner that promotes respect, trust and ensures understanding.
  • Be a team player and collaborate with office staff and other Techs to ensure maximum productivity and profitability of self and the total resources. 
2. Technical Delivery of Service
  • Ensure each service call is executed with technical perfection – apply knowledge and skills – to technically assess the client need, communicate technical issues effectively to the customer and complete the repair/service in a timely manner.
  • Effectively apply a consultative sales approach to assess and communicate effectively with the customer to ensure they receive the very best service and advice.
3. Sustainability
  • Ensure the accurate and timely completion of paperwork and data entry in a manner that promotes enterprise-wide productivity and customer satisfaction.
  • Maintain a continuous improvement attitude that supports a desire to grow and expand personal and team success.
  • Be open to receiving and following direction – accept supervision, learn and consistently follow rules and procedures designed for success of the Tech and the company.

Experience we need

  • Tankless water heater sales, installation, and repair.
  • Water softening and filtration systems.
  • Tank type water heaters.
  • Fixture replacement and repair.
  • Video inspection of drain lines.
  • Sewer cleaning, repair, and replacement.
  • Leak location and repair.

Physical requirements

  • Able to enter and exit trucks without endangering yourself or others.
  • Able to lift heavy equipment, water heaters, toilets, etc.
  • Able to work in heat and observe proper safety precautions while doing so.
Carl Nielson
HR Partner
Please contact me with any questions:
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